Store Policies / Shipping

Return Policy

 We are happy to exchange or return your product! If you would like to make an exchange or return, your item must be in new condition, and you will be responsible for covering return shipping. There are size charts available on most products on our website. An inquiry for a return must be made within 30 days of purchase. We will not process returns for orders made longer than 30 days.

Shipping

We require 2-3 business days processing on each order. We are not responsible for your gear being sent to the wrong address if you entered it incorrectly in PayPal while completing your order. 

We ship via First Class USPS, most items will arrive between 5 and 7 business days [unless otherwise specified on our website]. **Please note that once the item has been shipped there is nothing we can do to expedite the shipping process. It is under the care of the United States Postal Service. If there is a delay during the shipping process, that is on their behalf. We are happy to help you try and track your package down, but do not attribute shipping delays to our company unless we simply did not send an order out on time. If you would like to inquire about a faster shipping method, please send us an e-mail. 

International shipping can take 10 days or more. We ship First Class International, Tracking information is unavailable after the package has reached your country and has processed through Customs. If you would like to pay an additional $13 to receive Tracking Information after customs, please e-mail us.

If you have questions about sizing, shipping, or our return policy please contact us at mdntcollective@gmail.com.